Free Shipping over $100
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Frequently asked

Everything you need to know about your charm bracelet.

What are the bracelets made of?+

Each bracelet is a solid stainless-steel knot cuff finished with a hand-detailed charm (a hand-painted enamel disc or an antiqued metal charm) plus our signature AL charm. Stainless steel is hypoallergenic and nickel-safe, so it's gentle on sensitive skin.

Will it tarnish or turn my skin green?+

Nope. Solid stainless steel won't tarnish, fade, rust, or change color — and it won't leave a green mark. Wear it in the shower, at the gym, even in the ocean.

What size is it — will it fit me?+

One size fits most. The cuff is an open, adjustable design — gently squeeze it smaller or ease it wider to get a comfortable fit on your wrist.

How do I care for it?+

Easy. Wipe it with a soft cloth now and then to keep it shiny. No special cleaners needed — stainless steel is waterproof and sweatproof.

How much is shipping and how long does it take?+

U.S. shipping is free on orders over $100. For orders under $100, shipping is calculated at checkout. Orders ship within 1–2 business days, and most arrive within 3–7 business days. We currently ship within the United States only.

Full shipping details
Where do you ship from?+

We ship from our headquarters in North Carolina.

Which carrier do you use — is my package insured?+

Standard orders ship via USPS, which doesn't include insurance or a delivery guarantee, so we're unable to cover or replace USPS packages that are lost or damaged in transit. If you'd like tracking and insurance, choose the UPS option at checkout. We don't insure or guarantee USPS shipments.

Full shipping details
What's your return & exchange policy?+

We accept returns within 30 days on unworn items with all original packaging intact — without the original packaging we can't issue a refund. Exchanges follow the same packaging requirement. You're responsible for the return shipping cost, and for the shipping on any replacement item; shipping fees are non-refundable, and we don't provide prepaid return labels. Items bought on sale, or with a coupon or promotion, are final sale and can't be returned or exchanged.

Full returns & exchanges policy
Do they make a good gift?+

Absolutely — they're a favorite for birthdays, holidays, and 'just because.' Each one arrives ready to give.

How do I get in touch?+

We'd love to help. Visit our Contact page or email support@adrienneleestore.com — we get back to you within 1–2 business days.

Still have a question?

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